Ninja Business Marketing Refund Policy

1. Objective of the Refund Policy
The objective of this policy is to establish the guidelines and procedures for requesting and processing refunds for services provided by Ninja Business Marketing in order to ensure customer satisfaction and maintain a relationship of trust.

2. Eligibility for Refunds

Refunds will only be considered in cases of failure to meet agreed client’s specifications within 7 days of receipt. No refunds for any services not yet delivered.

3. Refund Request Process

Customers must submit a written refund request via email to [email protected] within 7 days from the date of dissatisfaction or non-compliance.
The refund request must include a detailed description of the dissatisfaction or non-compliance, along with any relevant documentation.

4. Refund Request Evaluation

Ninja Business Marketing will evaluate the refund request within 7 business days from receipt of the request.
We reserve the right to verify the accuracy of the claim and conduct an internal review.

5. Refund Decisions

If non-compliance or dissatisfaction is determined to be valid, Ninja Business Marketing will issue a refund within 7 business days.
The refund amount will be limited to the cost of services that are unsatisfactory.

6. Exclusions

No refunds will be given for changes to the client’s objectives or preferences that were not originally agreed upon.
No refunds will be given for services already provided, and not yet provided unless non-compliance is proven by Ninja Business Marketing.

7. Contact

For refund requests or questions related to this policy, please contact Robert San Roman at [email protected]